FAQs

Life is uncertain and you don't have to manage it alone.

What to expect?

Starting therapy can feel like a big step. It's ok to feel like life is challenging and that you may need some help. If you're feeling unsure, start with a free 15 minute consultation to ask questions and learn a little bit more about me.

Our first therapy session we will focus on a couple of key things:

• Getting to know one another

• Getting a sense as to what brought you to therapy

• Understanding your history

• Together mapping out what our work will look like together

Sessions are 50 minutes in duration and n-person, virtual and telephone appointments are available. We can discuss the option that is best for you. It is your choice on frequency of sessions and we will discuss this together.

Session Fees

• The fee for each 50 minute session is $160. We will arrange for your payment to be made just prior to or following each appointment.

• I encourage clients to use e-transfer if possible, but do still accept credit cards. For credit card payments, please use the client portal.

• You will receive an invoice following your apt. Once you pay and I record the payment, you will receive a receipt.

• For career & outplacement services, we can discuss a package rate once I better understand your needs.

Insurance Coverage

My services are not covered by OHIP but may be covered by your extended health care. Contact your insurance provider to confirm your coverage. At this time, I do not direct bill to insurance.

Cancellation and No Show Policy

Your appointment is time scheduled for you. If you need to cancel or reschedule a session please provide 48 hours’ notice. If you miss a session without cancelling, or cancel with less than 48 hours’ notice, my policy is to collect the session fee [unless we both agree that you were unable to attend due to circumstances beyond your control]. Also if you arrive late, your appointment will still need to end on time.

Client Portal Info

For new clients, you can book a free consult, without creating a client portal.

For existing clients, the portal allows you to book and cancel appointments, make credit card payments and access a secure messaging feature.

• Create your account - I will approve it and then you are ready to go.

• Instructions for creating your account, booking and adding payment methods.

Location Details

• Accessing the office – There is code to enter the building which I will share with you. If you ever have difficulty entering, just email me and I will pop down.

• Waiting Room – Once inside, you can take the stairs to the 2nd floor (or the elevator). You will see a waiting area where you can grab a seat and I will come and get you.

• Parking (1.50 per hour) – there are several options for paid parking downtown Peterborough:

  • Street parking George Street, Water Street, Brock Street (between George and Water)

  • Brock Street Parking Lot (across from Freshco)